Post by rmecgn on Apr 22, 2004 13:06:22 GMT -5
I own a 2003 Tacoma 4X4 XCab. I have owned it for about a year and have accumulated approximately 10,000 miles. I recently noticed rust forming on my rims, where the center plate is pressed onto the outer ring. I brought the Tacoma to the dealer in order to replace the rims, but they informed me that a replacement would not be authorized, because brand new rims would exhibit the same condition.
I find that statement hard to believe. My father owns a 1998 Toyota RAV4, with 150,000 miles, and the rims do not exhibit any rust at all. My sister owns a 2001 Toyota Solara with 70,000 miles, and no rust on her rims either. This dealership is telling me that brand new rims would rust within a year? It would be extremely troubling that a quality company, such as Toyota, would manufacture rims that would rust in a year.
The above complaint was forwarded to the district manager, but further assistance was refused. A call to Toyota revealed that I would have to take this case to arbitration. Any help or suggestions regarding this matter would be greatly appreciated.
Thank you for your time and I hope to hear from you soon.
I find that statement hard to believe. My father owns a 1998 Toyota RAV4, with 150,000 miles, and the rims do not exhibit any rust at all. My sister owns a 2001 Toyota Solara with 70,000 miles, and no rust on her rims either. This dealership is telling me that brand new rims would rust within a year? It would be extremely troubling that a quality company, such as Toyota, would manufacture rims that would rust in a year.
The above complaint was forwarded to the district manager, but further assistance was refused. A call to Toyota revealed that I would have to take this case to arbitration. Any help or suggestions regarding this matter would be greatly appreciated.
Thank you for your time and I hope to hear from you soon.
